Kerr County residents warned about 'DMV' email scam
Kerr County residents are being warned to be on the lookout for a fraudulent email circulating in the community that falsely claims to be an official Department of Motor Vehicles (DMV) notice about an outstanding traffic citation.
Kerr County Tax Assessor-Collector Bob Reeves said he wants to warn our citizens to recognize this scam so that they do not fall victim to it.
“This appears to be a new version of an old scam,” Reeves said. “They try to frighten people into making an immediate payment by threatening additional fines, license suspension and possible legal action."
Often, the fraudulent email bears the subject line “Review your violation” and is presented as a “DMV Official Notice” claiming that the recipient has an outstanding traffic citation that must be paid immediately.
It warns that failure to pay within 72 hours will result in a temporary driver's license suspension, an additional 35% service fee and possible legal action. The message also contains a link inviting recipients to view the details of their alleged infraction.
“Do NOT fall victim to this,” Reeves urged residents. “First, know that the Texas DMV does not issue traffic citations. Traffic violations are handled through law enforcement agencies and the appropriate courts.”
“Second, the Kerr County Tax Assessor-Collector’s Office handles motor vehicle registrations and title transactions. We do NOT issue traffic citations or collect fines,” he added.
Additionally, Reeves pointed out that the email does not originate from an official Kerr County, Texas email address which usually has “kerrcountytx.gov” in them.
Demands for immediate payment and threats of additional penalties are telltale signs of a scam. Criminals use these tactics to intimate victims into paying before they take the time to question or verify the claim.
Residents who receive such an email are strongly advised to not click on any links, provide personal or financial information or submit a payment.
Anyone concerned about a legitimate traffic citation should contact the appropriate court or law enforcement agency directly using independently verified contact information rather than responding to the email.
“Just because an email looks official doesn't mean it is,” Reeves said. “Take a moment to check who sent it, and never let threats or deadlines pressure you into giving out your personal information or making a payment.”
He encourages residents to share this warning with family members, friends and neighbors – particularly those who may be less familiar with modern scam tactics.